Legal
Privacy Policy
What Bottle Prime collects, why, who else processes it, and what you can ask us to do with it. This policy applies to the Bottle Prime Android application (package: in.creatin.bottleprime), published by Creatin Groups Private Limited.
What we collect
- Account data. Your phone number, used for one-time-code sign-in, and the name you provide.
- Business records you enter. Organisation details (name, address, GSTIN if provided), products, materials, customers, vendors, purchases, sales, production entries and payments. This is your business’s operational data; you control what you enter.
- Organisation logo. An image you may choose to upload to represent your organisation in the app.
- Subscription and billing data. Your plan, subscription status and payment records for your Bottle Prime subscription. Card and bank details are handled by our payment processor and never reach our servers.
- Support data. Tickets and messages you send to support.
What we do not collect
No location, contacts, microphone, camera or advertising identifiers. The app requests no such permissions.
How data is used
To provide the service (multi-tenant business records scoped to your organisation), to process subscription billing and to respond to support requests. We do not sell personal data and we do not use your business records for advertising.
Access within your organisation
Data you enter is visible to your organisation’s members according to their role: Owner, Manager or Gate. Bottle Prime staff access account and billing information for support and operations through an audited internal system; staff tooling does not browse your individual sales or purchase line items.
Retention and deletion
Business and financial records are retained while your organisation is active, and thereafter in line with statutory retention obligations. You may request account deletion in the app under More → Help, or without the app as described on our account deletion page. Deletion requests are reviewed and processed by our team, not automatically, within 30 days of receiving them; until then the request stays visible and cancellable in the app’s Help screen. A subscription lapse never deletes your data.
Security
Transport encryption, row-level security isolating every organisation’s data, audited administrative access, and least-privilege server credentials.
Your rights
Contact us via support@bottleprime.com to access or correct your personal data, subject to retention obligations. You can request access to your data or its deletion via our account deletion page; we respond within 30 days.
Operator and contact
Operator: Creatin Groups Private Limited, Ullal, Bengaluru, Karnataka 560110 · Last updated: 18 September 2026 · Contact: support@bottleprime.com